Beyond Silver Bullets. Embracing Complexity in Development. Service Design Masterclass
English
Course
Price: 80€
Duration: March 17th, 2022 | hrs. 4:00pm – 7:00pm
Language of the Course: English
In this session, we will explore why the tech driven “move fast and break things” mantra often leads to negative results when applied to complex social challenges. Drawing from real world cases in emerging markets, we will reflect on the allure of what has been called the “the reductive seduction of solving other people’s problems” (Martin) and why addressing systemic challenges such as the plastics crisis or increasing inequality require much more than being “user centered” or practising “empathy”.
Giulio Quaggiotto – Head of UNDP’s Strategic Innovation unit