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Designer Who?

The identikit of emerging and future design professionals

Design is a constantly evolving field, a hybrid discipline that influences and is influenced by other areas of knowledge. It aims to meet the ever-changing needs of contemporary society, businesses, and citizens. That’s why new skills and roles are emerging or will soon enter the job market.

Designer Who? is a guide, or rather the identikit, of new design professionals. It is a useful tool for understanding who they are, what they do, and what the main features of their work are now and in the next five years. The project stems from the Rapporto Design Economy 2024 edited by Fondazione Symbola, Deloitte Private, POLI.design and ADI (Associazione per il Disegno Industriale): the only research that captures the state of design in Italy.

WHO THEY ARE

The AI and Prompt Designer is a highly emerging and cross-disciplinary expert who engages with Generative AI tools. Their aims are: to “humanize” AI technologies in order to integrate them optimally within processes and systems; to obtain relevant outputs such as concepts, texts, or images.

#writing #visualculture #disruptivetechnologies #artificialintelligence

WHAT THEY DO

  • Write prompts (textual inputs) engaging with generative AI technologies such as ChatGPT or Midjourney
  • Work with Generative AI in the ideation phase of creative processes (e.g., to obtain evocative images and visualize concepts)
  • Facilitate optimal integration of AI-based systems within the IT departments of organizations

 

SKILLS

Prompt writing, copywriting and art direction, transversality between humanistic and technological skills, programming languages, AI tools.

HOW THEY OPERATE TODAY

The role of AI Designer is not yet specific. Today, Graphic Designers, Copywriters (who design and write prompts), and Strategic Designers (who integrate AI systems into IT departments) manage it.

 

HOW THEY WILL CHANGE IN FIVE YEARS

In the future, the AI Designer will become a specific expert, primarily working in ICT and Public Administration. In addition, they will become increasingly common in creative sectors related to design.

WHO THEY ARE

The Biodesigner is an emerging professional in the Product Design field. They have a transdisciplinary background ranging from Design to Synthetic Biology. In devising products and materials, they use living organisms such as insects, algae, bacteria, and fungi.

#design #biology #engineering #sustainableinnovation #circulareconomy

WHAT THEY DO

  • Develop new materials through waste and other sources that are biodegradable and environmentally friendly
  • Redesign everyday objects such as furniture, fashion, packaging, and architecture using “living” materials that grow, change over time, and carry out new functions (e.g., a lamp that lights thanks to algae’s bioluminescence feature)
  • Collaborate with engineers and biologists to design biological products engaging with the human body

 

SKILLS

Product ideation and development, knowledge about materials and production processes, DIY (do-it-yourself) attitude, digital fabrication, interdisciplinary attitude.

HOW THEY OPERATE TODAY

Biodesigners are pioneers who often carry out independent practices in their studios or labs (e.g., Fernando Laposse). Sometimes, they found or led start-ups or independent projects to address the market needs (e.g., Krill Design and Mogu).

 

HOW THEY WILL CHANGE IN FIVE YEARS

In a few years, Biodesigners will become an asset to companies and organizations. As consultants and advisors, they will suggest strategies for developing new products and materials. Additionally, they will review “bio-informed” guidelines to lead projects.

WHO THEY ARE

The Digital Content Strategist has an established role in marketing and communication. They conceive and define effective digital strategies to maximize user and/or stakeholder engagement. Additionally, they design consistent experiences throughout the customer journey across all digital channels.

#marketing #communicationstrategies #SEO #multimediacontent

WHAT THEY DO

  • Conduct market research to discover new trends and define the target audience; analyze potential competitors to gain a comprehensive sector overview
  • Produce multimedia content across different channels and digital platforms (both online and offline), ensuring all outputs are consistent with the client or company’s brand identity

 

SKILLS

Digital content ideation, market analysis, data analysis, User Experience Design, project management.

HOW THEY OPERATE TODAY

They work closely with marketing and communication teams. Depending on the project, they coordinate a team of specialized figures (e.g., copywriters, social media managers, SEO content strategists).

 

HOW THEY WILL CHANGE IN FIVE YEARS

In the future, Digital Content Strategists will become sought-after figures in sectors seemingly unrelated to communication and marketing. For instance, start-ups and app companies have recently designed digital strategies to ensure physical and mental well-being.

Experience Designer | Designer Who? | POLI.design

WHO THEY ARE

Experience Designers are multidisciplinary professionals who develop meaningful experiences related to physical products, digital interfaces, services, and virtual reality. They focus on multisensory elements to make spaces and services more accessible.

#design #interaction #usability #multisensoriality

WHAT THEY DO

  • Study how users interact with a product and/or service, identifying potential difficulties they might encounter
  • Analyze the needs of specific users (e.g., people with physical and/or cognitive disabilities) to understand basic design requirements
  • “Orchestrate” different tools and processes (User Interface, User Experience, user analysis, co-design) to create functional solutions

 

SKILLS

User Interface (UI), information architecture, interaction design, user research, and usability testing.

HOW THEY OPERATE TODAY

Experience Designers work for large companies in the digital and technology sectors. In the healthcare area, they collaborate with clinicians, patients, and consumers to develop and improve devices, systems, and processes (e.g., Philips Experience Design). To a lesser extent, they work in the retail field, improving customer experiences both online and in physical stores.

 

HOW THEY WILL CHANGE IN FIVE YEARS

Experience Designers will continue to work in established sectors and will also enter new ones, such as Public Administration. They will operate side by side with Service Designers.

Healthcare Designer | Designer Who? | POLI.design

WHO THEY ARE

The Healthcare Designer is a professional who addresses the needs of a society where the average life expectancy is rising and the attention to physical and mental well-being is growing. Their goal is to design products, spaces, and/or services related to the medical field and digital care, focusing on people’s experience and solving specific problems.

#health #digitalcare #accessibility

WHAT THEY DO

  • Develop integrated products for measuring and analyzing biometric data, and devices that facilitate disease management and doctor-patient communication
  • Collaborate with clinical staff to design (or redesign) services and interfaces, enhancing user experience in healthcare centres
  • Design medical spaces, furnishings, and therapeutic devices

 

SKILLS

Product design, holistic approach, user analysis, interdisciplinarity

HOW THEY OPERATE TODAY

Today, Healthcare Designers primarily work in tech companies, designing integrated products like wearable devices and prosthetics. They also collaborate with hospitals to reshape spaces by focusing on materials, colors, and finishes.

 

HOW THEY WILL CHANGE IN FIVE YEARS

In the near future, healthcare designers will be part of multidisciplinary teams that include clinical staff and other designers. They will play a crucial role in driving systemic improvements in healthcare processes, environments, and therapeutic experiences.

Information Designer | Designer Who? | POLI.design

WHO THEY ARE

The role of the Information Designer is closely tied to the field of communication. Their primary task is to capture and translate complex data into graphic visualizations. Through their work, they enhance the understanding of critical information, making it accessible to both professionals and broader audiences.

#design #storytelling #data #accessibility

WHAT THEY DO

  • Collect and analyze data to identify trends, patterns, and key insights
  • Utilize specialized software to create graphs, maps, and other visualizations, including interactive ones, to help users grasp the underlying data
  • Collaborate with developers and UX designers to develop and refine user interfaces, ensuring data is presented in an intuitive and accessible way for the target audience

 

SKILLS

Graphic design, communication and storytelling, User Experience Design, data visualization, data analysis

HOW THEY WORK TODAY

Today, Information Designers primarily work in design and marketing agencies, supporting the communication and promotion of services and products. Some are also employed in media and journalism, presenting scenarios and trends to clarify research, reports, and other outputs.

 

HOW THEY WILL CHANGE IN FIVE YEARS

As data analysis grows in importance, new opportunities will arise for Information Designers. In the near future, they will increasingly work across diverse fields, including finance, digital healthcare, and online education.

Legal Designer | POLI.design | Designer Who?

WHO THEY ARE
The Legal Designer is an emerging professional born from Stanford. They focus on designing and organizing legal content and services to make them more transparent and accessible to end users.

#design #law #informationdesign #human-centeredapproach #userexperience

WHAT THEY DO

  • Translate and simplify legal content into easy-to-read, accessible, and transparent outputs
  • Organize and define the hierarchy of textual information, often converting it into tabs, maps, and graphs to increase comprehension and readability
  • Redesign legal service interfaces and the end-user experience through a human-centred approach

 

SKILLS

Legal skills, linguistics and communication, data analysis, visual thinking and mind mapping, content management, User Experience design (UX)

HOW THEY OPERATE TODAY
Legal Designers are Graphic or Information Designers who delve into law and offer services to large corporations and firms.

 

HOW THEY WILL CHANGE IN FIVE YEARS
Legal Designers will work in corporations, law firms, and Public Administration to draft documents (e.g., judgments, privacy policies, contracts, regulations) and interfaces according to the principles of simplicity, clarity, UX, and accessibility.

Material Designer | POLI.design | Designer Who?

WHO THEY ARE

Material Designers play an increasingly important role in architecture and product design. These professionals develop innovative and sustainable materials, defining how to use them in products and spaces.

#design #sustainability #productionprocesses #innovation #engineering

 

WHAT THEY DO

  • Experiment with new materials, analyze their properties, and develop new combinations and compositions in collaboration with engineers or materials scientists
  • Support the selection of the most suitable materials for specific projects, considering factors such as cost, aesthetics, functionality, and sustainability

 

SKILLS

Knowledge of materials and manufacturing processes, product design, interdisciplinary aptitude, experience design

HOW THEY OPERATE TODAY

The role of Material Designer is still relatively unfamiliar, particularly in small studios and medium-sized firms. Currently, they mainly work in the R&D departments of large companies or academic centers, driving innovation in products and spaces.

 

HOW THEY WILL CHANGE IN FIVE YEARS

The demand for sustainable and innovative materials is growing across various sectors. As a result, the role of the Material Designer will evolve and expand. In the coming years, they will become increasingly common in industries such as energy, healthcare, fashion, and automotive.

Strategic Designer | POLI.design | Designer Who?

WHO THEY ARE

A Strategic and Business Designer is a professional working at the intersection of design disciplines and business management. These professionals are responsible for identifying market opportunities by leveraging tools related to user analysis and macro-trend studies, transforming them into new offering solutions and/or business models.

#businessdesign #businessinnovation #strategy

WHAT THEY DO

  • Conduct research using qualitative and quantitative data to identify new business opportunities
  • Develop innovative solutions through the principles of design thinking and design strategy
  • Test solution prototypes with samples of end users to gather feedback and improve performance
  • Create business ventures and innovate business models

 

SKILLS

Design thinking, empathetic leadership, interdisciplinary perspective, knowledge of business models, entrepreneurial mindset

HOW THEY OPERATE TODAY

Strategic and Business Designers work in consulting agencies or large service and manufacturing companies. They operate in dedicated departments, focusing on innovation and strategic development in these organizations.

 

HOW THEY WILL CHANGE IN FIVE YEARS

Strategic and Business Designers will become increasingly in demand across a wide range of sectors, including high-tech industries. Their contribution will be key, for example, in introducing emerging technologies into work processes, humanizing business models, and designing user-friendly services and infrastructure for cities in the public sector.

Systemic Designer | Designer Who? | POLI.design

WHO THEY ARE

Systemic Designers are emerging professionals who contribute to the design of product and service supply chains. They aim to improve production processes and relationships in a sustainable and innovative way.

#design #sustainability #productionprocesses #innovation

WHAT THEY DO

  • Analyze products and their life cycle, adopting a systemic view to understand the relationships between long and short value chains
  • Optimize the flow of materials and energy by enhancing both tangible and intangible resources to reduce emissions and waste

 

SKILLS

Knowledge of cross-industry production processes, product design, interdisciplinary perspective, systems thinking

HOW THEY OPERATE TODAY

Systemic Designers are still relatively uncommon in companies. Currently, they mainly work in the R&D departments of large organizations. As consultants, they identify and suggest new business setups promoting a sustainable development.

 

HOW THEY WILL CHANGE IN FIVE YEARS

With the growing need to optimize production processes and reduce harmful emissions, the role of Systemic Designers is expected to gain increasing recognition. They will work in a set of industries including energy, food, fashion, and automotive.

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