Gianluca Loparco

Bio

Gianluca is the Deloitte Digital & ACNE Leader for Italy, Greece and Malta.

He has been working in the Consumer, Fashion Luxury and Retail industries on several customer and digital transformation initiatives, supporting several successful digital and innovative projects.

Gianluca has also a broad functional knowledge of Customer Experience strategies, processes and solutions having been engaged on projects in the Communication & Media, Energy & Utilities, Gas & Oil and Consumer Business industries.

He is also working as Contract Professor of Digital Innovations for Customer Experience Design at Polytechnique of Milan, Design and Engineering Faculty.

Specialties: Digital Innovations, Customer Experience, Digital Transformation Management, Omnichannel Commerce.